Manager Resources

Fundamental HR Practices

Confidentiality

As a manager, you represent HR. Any information you are privy to becomes the responsibility of Chuze. All investigations, incidents, and HR matters must remain confidential and should only be shared with the relevant parties. Avoid disclosing information to friends, family, staff, or other managers. 

Dating

Chuzers that enter into an intimate/personal relationship with another Chuzer MUST sign a Consensual Relationship Agreement (CRA) with HR. Relationship between managers and their direct reports are strictly prohibited. 

Hires that need HR approval

  • All rehires
  • Anyone related to or in a relationship with a current employee
  • Close friends of a current employee, if either the new hire or current employee would supervise the other

Rest and meal breaks

Rest & lunch breaks are important! For every 4 hours worked, Chuzers may take a 10 minute, paid rest period. Managers can determine timing but not location, as long as it causes minimal disruption to business. For every 5 hours worked, Chuzers must take a 30-minute unpaid, uniterrupted lunch break, recorded using live punches on their timecards. If a lunch penalty occurs, they should be coached for future shifts instead of adjusting the timecard. 

Working Off the Clock

Hourly employees, including hourly leaders, are not permitted to work off the clock. If any off the clock work occurs, it must be recorded and paid. Chuzer must add the time to their timecard immediately. To prevent this, management should clearly communicate who to contact when leadership is unavailable. 

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